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Company: Apple Inc.
Contact Name: Apple Inc.
URL: http://www.apple.com/jobs
Job Title: App Review Quality Lead
Job Category: Management
Job Reference: 113925618
Job description:  
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks.

Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right?

The Worldwide Developer Relations team is looking for a Quality lead who, like us, is passionate about developers, the App Store, and the user experience. The position requires a self-motivated individual with a solid understanding of quality management principals.

As a member of the App Review Quality team, the Quality lead oversees and participates in quality improvement initiatives. This includes developing strategies and processes as well as hands-on auditing, usability research, analysis, and reporting. As an experienced, self-motivated leader you will have extraordinary analytical skills.

Our team is made up of committed problem solvers who always keep the developer and end user's experience in mind.

- Develop and execute quality-focused plans to meet the objectives of the business

- Handle data collection through audits, studies, interviews and review of business documentation

- Perform analysis and reporting

- Manage critical to quality metrics

- Run Corrective Action Requests (C.A.R)

- Develop and maintain Quality program documentation
Key Qualifications:
•We need a Quality ambassador who is a team player, can influence others and will evangelize our work
•You posses excellent presentation skills and have presented to organizational leaders
•Ideally you are fluent in Mandarin and Cantonese (verbal, writing and reading)
•Demonstrate a deep understanding of the Chinese developers and the Chinese ecosystem
•Familiar with quality fundamentals, such as Six Sigma or statistical process control methods
•Good understanding of various qualitative and quantitative research techniques such usability testing and surveys, & usage data analysis
•Excellent verbal and written skills so you can clearly communicate complex problems
•You have strong project management skills and have led projects
•Experienced knowledge in Excel, Numbers, Pages, Keynote, JMP

BS in Industrial Engineering, Business Administration, Information Management, or User Experience/Human Computer Interaction, or equivalent experience.

Additional Requirements:
For this position, Apple will not sponsor applicants for work visas or relocation.
Ability to work all scheduled hours on-site.
Flexible to work overtime including weekends and holidays, with the possibility to flex up or down hours depending upon business needs.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
Other Information
Degree: Bachelors
Experience (year): 0
Job Location: Cupertino - California - USA
Zipcode: 95014
Post Date: 07/06/2018
Contact Information
Company: Apple Inc.
Contact Name: Apple Inc.


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