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Job details
 
Company: Apple Inc.
Contact Name: Apple Inc.
URL: http://www.apple.com/jobs
 
Job Title: AppleCare iOS Supply Planner
Job Category: Management
Job Reference: 114074748
Job description:  
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks.

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job… Just be prepared to dream big.

We are looking for a detail oriented, motivated individual with supply chain planning and program management experience. You will own the planning for iOS devices for AppleCare and will act as a focal point in communicating and executing supply plans to meet AppleCare’s overall goals. You possess strong analytical skills and a collaborative and proactive attitude; you think broadly and are able to work seamlessly with senior managers and planners. In addition, you have strong knowledge and experience in procurement, supply planning, and vendor communications to deliver extraordinary customer service in a very dynamic environment.

Description:
Responsibilities include:

- Analyze service parts supply/demand and make new buy and repair recommendations to achieve target fill rate and minimize backlog.
- Provide thorough analysis of high dollar purchase recommendations for management review and sign-off.
- Determine allocation and inventory balancing across AppleCare sites and regions.
- Review daily reports and act on supply shortages immediately to minimize customer impact.
- Complete root cause analyses and develop mitigation plans for any supply gaps.
- Present part status to management on top supply issues.
- Collaborate with internal Apple partners to resolve issues; build strong relationships to successfully influence and manage escalations on a daily basis.
- Partner with Demand Planning team to improve forecast accuracy.
- Work with partners in Engineering, Procurement, Commodity Managers, and OEM suppliers to execute the most cost-effective supply chain solutions for AppleCare.
- Actively participate in regular and ad-hoc early morning or evening calls with global team and/or vendors.
- Optimize inventory to drive improved turns.
- Manage excess & obsolete inventory.
- Manage daily pack plans for regional warehouses.
- Review and maintain relevant planning parameters in AppleCare systems
Skills:  
Key Qualifications:
•Excellent knowledge of Supply/Demand planning and supply chain management.
•Proven experience working as a supply planner/buyer; knowledge of manufacturing procurement a plus
•Experience in Hi-tech Service Supply Chain or Reverse Logistics
•Strong analytical and Excel skills
•SAP experience a plus
•Exceptional interpersonal skills
•Sense of priority, ownership and urgency to meet deadlines from different resources
•Focus on details and accuracy
•Demonstrated program management skills involving projects of varying scopes

Education:
BS degree in related fields (manufacturing, supply chain, logistics, operations) plus 5-7 years of related experience, or advanced degree plus 3-5 years of related experience

MBA or Masters in Supply Chain/Operation a plus

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Bachelors
Experience (year): 5
Job Location: Cupertino - California - USA
Zipcode: 95014
 
Post Date: 08/14/2018
 
Contact Information
 
Company: Apple Inc.
Contact Name: Apple Inc.
 


 
       
 
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