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Company: Apple Inc.
Contact Name: Apple Inc.
URL: http://www.apple.com/jobs
Job Title: AppleCare Supply Planner
Job Category: Management
Job Reference: 114053100
Job description:  
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks.

Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

We are strengthening our team and we are seeking a dynamic Supply Planner. You are a creative problem solver passionate about building and maintaining an innovative service parts supply chain to deliver outstanding customer service. We feature a collaborative environment with creative, smart people and groundbreaking technologies. Join us and make a difference!

You will be responsible for planning service parts supply for assigned commodities. Additional responsibilities include:

- Utilize planning system (SAP APO) and spreadsheets to analyze service parts supply/demand and make new buy and repair recommendations to achieve target fill rate and minimize backlog.

- Provide thorough analysis of high dollar purchase recommendations for management review and sign-off.

- Collaborate with Global Commodity Management, Procurement, Supplier Quality Engineering and OEM suppliers to execute the most cost-effective supply chain solutions for AppleCare.

- Build the necessary relationships to successfully influence and manage escalations regularly.

- Partner closely with Demand Planning team to improve forecast accuracy.

- Actively participate in regular and ad-hoc early morning or evening calls with global team and/or vendors.

- Manage excess & obsolete inventory and daily pack plans for regional warehouses.

- Provide regular supply status updates to management for backlog recovery and potential supply issues.

- Perform analysis to identify root-cause and implement creative solutions.

- Maintain system attributes to drive accurate buy recommendations.

- Achieve key metrics (fill rate, backlog) while maintaining target inventory levels and turns.
Key Qualifications:
•Minimum 2-5 years Planning experience
•Strong Excel skills
•Analytical & detail-oriented
•Excellent English communication skills required -- both verbal & written
•Experience with executive level reporting
•Team player who can work collaboratively to get things done
•Independent self-starter who can manage multiple priorities in a fast-paced environment
•Service Operations and Procurement experience highly desirable
•SAP APO experience a plus
•Ability to speak Mandarin a plus
•APICS CPIM certification or similar a plus

BS degree in Supply Chain Management, Operations or Industrial Engineering, plus 3-5 years in a service, manufacturing or logistics operation or equivalent. or Masters degree with a minimum of 2 years experience.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
Other Information
Degree: Bachelors
Experience (year): 3
Job Location: Cupertino - California - USA
Zipcode: 95014
Post Date: 07/13/2018
Contact Information
Company: Apple Inc.
Contact Name: Apple Inc.



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