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Job details
 
Company: Advanced Behavioral Health
Job Title: Case Management Program Liaison
Job Category: NON PROFIT
Job Reference: ABH-AJ-CMPL
Job description:  
POSITION SUMMARY:

The Case Management Program Liaison provides programmatic and administrative support to the ERSC program. This position will represent ABH and the ERSC program in a positive and professional manner and adhere to ABH’s best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work.
This position has two home offices: Willimantic and Norwich

DUTIES AND RESPONSIBILITIES:

 Provide telephone support for ERSC referral calls - ensuring prompt voice response to consumers or providers requesting case management services;
 ERSC admission screenings; Intake and Assignment of Individuals who meet program criteria using the program database and report routinely to Regional Coordinator;
 Distribute Recovery Support Program vouchers;
 Monthly Chart reviews;
 Attend all required staff, supervision and training meetings (held throughout Connecticut);
 Administratively process all case discharges;
 Produce reports as required within established time frames; monthly, quarterly and annual reports such as the Balanced Score Cards, Performance Measures, Agency specific reports, and referral trending
 Administrative coordinate staff schedules for coverage
 Assist with preparation of the agenda and complete minutes for case management staff and advisory council meetings;
 Process monthly provider invoices;
 Monitor Willimantic Outreach Case Manager data and submit reports to Regional Coordinator.
 Perform duties and assignments related to supporting the ERSC Program and maintain familiarity with and understanding of protocols;
 Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures;
 Performs other tasks/responsibilities as required to support the business operations;
 Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.



Skills:  
EDUCATION AND EXPERIENCE REQUIREMENTS:

 Bachelor’s Degree preferred or equivalent experience; Associate’s degree in Drug and Alcohol Rehabilitation Counseling, Human Services or related field required;
 At least 2 years of experience in data/research or in data systems management;
 Attend annual Conflict of Interest training.

KNOWLEDGE/SKILLS/ABILITIES:

 Strong attention to detail; ability to work on multiple tasks and meet deadlines;
 Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;
 Excellent data entry skills – input date into various software packages;
 Clear and concise written and verbal communications skills required;
 Outstanding customer service skills;
 Excellent organizational skills;
 Flexibility and ability to manage multiple tasks is essential;
 Valid Connecticut Drivers License; good driving history and reliable transportation;
 Frequent travel required.

If your qualifications match these job requirements and you are interested in pursuing this potential position and joining a dynamic company, please apply on-line at www.abhct.com. include resume & letter of interest.

ABH® is an Equal Opportunity Employer
Employment type:
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: Associate
Experience (year): 2
Job Location: Middletown - Connecticut - USA
Zipcode: 06457
 
Post Date: 08/27/2019
 
Contact Information
 
Company: Advanced Behavioral Health
Contact Name: Advanced Behavioral Health
Contact Phone: You must first register to view this information.
Contact Fax: You must first register to view this information.
 
 
       

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