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Job details
 
Company: VSSI, LLC
Job Title: Customer Service Rep.
Job Category: Administrative/Office/Clerical
Job Reference: 09-183311
Job description:  
CSR (Duncanville, TX 75116 )
Pay is $12.00
Shift- M-F 8AM-5PM

Job Summary - Duties: (All or some may be required as you learn more). This is a small office an many of the duties listed below is a team effort trading off an on when needed between all associates.
Take phone calls; glean from caller purpose of call and take as much information as possible regarding their needs.
File catalogs - make new folders when necessary and throw away old catalogs.
Check Order Status 3 days before estimated ship date.
Maintain Pipeline Report, email copy to Sales Reps daily.
Check mail; sort and distribute.
File customer order job jackets.
Inventory merchandise when received from screen printer and embroider, complete packing slip and contact customer for pickup or arrange delivery.
Prepare packages for shipping and generate shipping labels using FedEx or UPS account online.
For new customers ensure an Application for Open Account Terms is received.
Enter orders into ProOffice as generated from incoming calls or from sales reps, complete Job Jacket in its entirety for every order. (training will be provided on software)
Research and prepare quotes/presentations.
Run errands, picking up and/or delivering merchandise as needed.
Ensure office supplies and self-promo items are stocked and provide purchase requirements to Office Manager for approval.
Fill copier/printer/scanner with paper.
Keep Showroom area neat and tidy - rearrange when new products are available or as needed.
Empty trash, clean floors, clean bathroom, wash dishes.
Maintain/Update CSR Procedures Manual.
Create artwork; provide customers with virtual proofs, send art to vendors when approved.
Maintain secure backup files of artwork.
Process orders for billing, release invoices for payment.
When invoices are received, match them with the order, ensure all information is accurate in ProOffice. Give job jacket to Office Manager for billing.
When statements are received research invoices and verify payment has been posted or resolve issues.
Do anything you see that would improve the office appearance and efficiency.

Here's The Fastest Way To Get Hired:
To apply in person go to 3225 WEST PLEASANT RUN ROAD, #104 LANCASTER, TX 75146
Applications are accepted 7:30am to 4:30pm Monday through Friday.
For questions contact 972-217-3558, Monday through Friday between the hours of 7:30am and 4:30pm.
Must bring an updated resume

Here’s How to Apply Online:
https://vssistaffingservices.securedportals.com/apply/
Create new account.

Visit us at www.vssillc.com
Please "LIKE" VSSI STAFFING SERVICES on Facebook and Instagram:
https://www.instagram.com/vssistaffing/
https://www.facebook.com/VssiStaffingServices/

VSSI is an Equal Opportunity Employer that uses the Homeland Security E-Verify program. VSSI conducts Drug Screens and National Criminal Backgrounds on all new hires.
Skills:  
Admin, Clerical, Customer Service
Employment type:
  • Full Time
Salary Range: 12.00 USD hourly
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Duncanville - Texas - USA
Zipcode: 75116
 
Post Date: 03/16/2018
 
Contact Information
 
Company: VSSI, LLC
Contact Name: VSSI, LLC
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
Contact Fax: You must first register to view this information.
 
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