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Job details
 
Company: Montgomery County Police Department
Job Title: Deputy Director, Communications Division
Job Category: Law Enforcement/Security
Job Reference: Management
Job description:  
Closing Date Ė April 24, 2017

Under the broad direction of the Director, employee will manage and direct the activities of the Department of Police, Public Safety 9-1-1 Emergency Communications Center (ECC). The ECC is one the largest 9-1-1 emergency communications center in Maryland and one of the 50 largest in the United States. It is also the largest civilian staffed Division within the Police Department. The ECC is responsible for providing public safety emergency communication services to the public, as well as providing accurate and timely dispatch support to police units. Employee will be responsible for developing and maintaining appropriate work priorities, staffing, performance planning and monitoring, and training in order to ensure the efficient, effective, and professional operation of the Communications Division, and representing the Director at various meetings and functions both internally and externally throughout the region. Direct reports will include managers from technology, 9-1-1 operations, training, professional standards, and accreditation units.

As a manager of unionized employees, this position has a responsibility for fostering a positive labor environment based on mutual trust, respect, and cooperation.

Minimum Qualifications:

Experience: Graduation from an accredited college or university with a Bachelorís Degree in Business or Public Administration or related field. Five (5) years of progressively responsible professional experience in public safety operations management or public safety 911communications operations. An equivalent combination of education and experience may be substituted.

Education: Graduation from an accredited college or university with a Bachelorís Degree.

Equivalency: An equivalent combination of education and experience may be substituted.

Preferred Criteria:

1. Experience monitoring and managing current issues and trends affecting the operation of a large 9-1-1 Public Safety Answering Point and public safety dispatch center, including 9-1-1 telephone systems, Next Generation, Computer Aided Dispatch (CAD) system, 800 MHz radio system and associated ancillary systems.

2. Experience with employee recruitment, hiring, training and retention in high turnover environments.

3. Experience in program planning, policy development and/or implementation and contract management for a major organizational unit.

4. Experience drafting and implementing standards and regulations affecting the operation of an Emergency Communication Center.

5. Experience in managing within a large organization under a labor/management collective bargaining agreement.
Skills:  
Employment type:
  • Full Time
Salary Range: 74,445 - 129,907 USD annual
 
Other Information
 
Degree: Bachelors
Experience (year): 0
Job Location: Gaithersburg - Maryland - USA
Zipcode: 20878
 
Post Date: 03/31/2017
 
Contact Information
 
Company: Montgomery County Police Department
Contact Name: Montgomery County Police Department
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
 
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