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Job details
 
Company: Apple Inc.
Contact Name: Apple Inc.
URL: http://www.apple.com/jobs
 
Job Title: Failure Analysis SW Engineering Project Manager
Job Category: Engineering/Mathematics
Job Reference: 113738921
Job description:  
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks.

Apple has a strong commitment to its customers. Join the Early Field Failure Analysis (EFFA) team for Software, which manages customer feedback on our newly launched products. This role involves working with Engineering teams, QA, Product Operations, Hardware, and AppleCare to identify and quantify software issues relative to product launches and shipping hardware. It also involves working with the Engineering teams and leadership to prioritize and drive issue resolution. Every individual on our team makes a clear difference to our products.

Description:
We are looking for a Release EPM for our EFFA programs, where you will be leading cross-functional and technically complex projects. You will use your excellent communication skills to maintain and develop relationships within the cross-functional teams, help identify and understand software quality issues, drive and prioritize these issues to resolution with engineering, and execute a comprehensive reporting strategy to help stakeholders understand these key customer issues. An ideal candidate is an independent self-starter who will partner with Operations and Engineering groups to support product quality initiatives. You will help lead EFFA programs by representing Software Engineering in large cross functional meetings, all while keeping an awareness of the bigger picture problems, brainstorm continual process improvement, and coming to the table with solutions.
Skills:  
Key Qualifications:
•Passion for user-focused design and high quality technology
•Excellent interpersonal, verbal, and written communication skills
•Comfortable and adaptable in a fast-paced and informal environment, able to respond to changing priorities quickly and efficiently
•Self-motivated and pro-active with demonstrated creative and critical thinking capabilities
•Experience in project management, QA, or customer technical support for software products
•Familiarity with Apple products and software, development and product lifecycles, and failure analysis
•Experience as a team lead or project manager a plus

Education:
BS/MS, or related experience

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Bachelors
Experience (year): 0
Job Location: Cupertino - California - USA
Zipcode: 95014
 
Post Date: 05/16/2018
 
Contact Information
 
Company: Apple Inc.
Contact Name: Apple Inc.
 


 
       

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