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Job details
 
Company: Kern Community College district
Job Title: Public Safety Dispatcher
Job Category: Human Resources/Recruiting/Safety
Job Reference: 1470686
Job description:  
Public Safety Dispatcher

Kern Community College District

Position Number: 02816

Posting Date: 05/21/2019

Initial Screening Date: 06/04/2019

Open Until Filled: No

Position Type: Classified

Rate:

Work Week: 40 hours per week, 12 month position

Minimum Salary: $2,746.15 per month

Maximum Salary: $3,880.23 per month

Benefits:

The Kern Community College Our competitive benefits package includes medical, dental, and vision insurance; life insurance coverage; long-term disability insurance, and an employee assistance program (EAP ).

In addition, employees have the option to purchase:
•Flex 125
•AFLAC Policy
•Supplemental voluntary life insurance
•403b Tax Shelter Annuity

All coverages begin on the first day of the month following the hire date. Employees are covered under the California Public Employees Retirement System (CalPERS) and are vested 100% after five years of full time service.

College/Site: Bakersfield College

Location: BC-Main Campus

Basic Function:

BASIC FUNCTION :

Under the direction of an assigned supervisor, provide dispatching services via a dispatch radio system to the Public Safety Officers in the field, Cadets, Parking Enforcement Officers, and Disabled Student Programs and Services cart service. Process department incoming calls, answer questions pertaining to citations, citation appeals, reports, and parking permits. Provide routine and confidential clerical services to the department; provide information to students, staff, faculty and public.

DISTINGUISHING CHARACTERISTICS :

This position is the primary point of contact for the Bakersfield College campus for any emergency to life or property. Independently responsible for determining level of emergency response and coordinating campus staff response. The Public Safety Dispatcher is expected to function autonomously, but is under the general supervision of the Chief of Public Safety. The Dispatcher uses judgement and frequently works under considerable pressure caused by emergency conditions which they are expected to review, prioritize quickly, and make decisions immediately.

REPRESENTATIVE DUTIES :
-Operate the campus telephone system, including any integrated Telecommunications Device for the Deaf (TDD ) systems.

-In accordance with Federal Communications Commission regulations, standard public safety dispatching guidelines, and college department policies and procedures, communicate by two-way radio with public safety officers, cadets, parking enforcement officers, other mutual aid as needed, and other campus departments. Relay and coordinate information and provide support to all field units.

-Prioritize and coordinate public safety officers, cadets, and other mutual aid as needed utilizing a computer aided dispatch (CAD ) system to keep detailed records of calls received, units dispatched, and agency initiated activity.

-Directly responsible for making rapid decisions prioritizing incoming calls.

-Receive all emergency calls on campus; land-line and wireless emergency lines and elevators.

-Recognize, understand and evaluate emergency/urgent situations and quickly relay information as received to assist in coordinating a response with public safety officers, campus departments, and other mutual aid as needed.

-Maintain emotional self-control and confidentiality. Utilize discretion when interviewing callers during emergency and non-emergency incidents.

-Respond to various campus camera and alarm systems.

-Enter, read, interpret, query and relay information obtained from the CAD system and other databases, to officers in the field, in accordance with the College and department policies and procedures.

-Exercise proper judgment in emergency situations for which established procedures may not exist.

-Provide public information and directions regarding departmental procedures and practices including but not limited to requesting public safety reports, filing commendations and complaints against departmental employees, ride-a-longs, and other services provided.

-Monitors the campus access control system (control locking and unlocking of doors as instructed or as necessary) and security camera system.

-Generate a Daily Crime Log for the public to review per the Clery Act. Update various references, geographical list, alarm data base information.

-Perform informational searches in the CAD System and other computerized data bases for officers in the field and internal processing.

-Other duties as assigned

Education and Experience:

EDUCATION AND EXPERIENCE :

Any combination equivalent to: graduation from high school and one year of experience in dispatching

LICENSES AND OTHER REQUIREMENTS :

A valid California Class C driver’s license, which must be maintained throughout employment in this class, is required at time of appointment, or the ability to arrange necessary and timely, reliable transportation for field travel

Candidates must have a current California Peace Officers Standards Training (POST ) Entry Level Test/T-Score of 42% or better (OR) one year experience in dispatching work involving the operation of radio communications equipment and ability to obtain POST Certificate within one year of employment.

Note: Degrees and credits must be from accredited institutions (Title V Section 53406). Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an evaluation service.

Note: The screening of candidates will be conducted by a screening committee. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview._

Knowledge and Abilities:

KNOWLEDGE OF:

•Computer operation and use
•Telephone, office, two-way radios and online etiquette
•College customer service objectives and strategies.

ABILITY TO:

•Ability to read, interpret, and relay information obtained from the CAD system to officers in the field in a concise logical format, and use the necessary radio code; possess the ability to use a radio system by alert acknowledgement and apply the FCC regulations with all transmissions; have thorough knowledge or ability to learn all aspects of the operation and procedures of the Public Safety Department, and common practices of Police, Fire Departments, EMS , campus emergency preparedness protocol as well as familiarity with Criminal and Civil Law, College Regulations, Vehicle Code and Municipal Ordinances, college citation processing system, citation appeal process, and student code of conduct process.
•Ability to maintain excellent concentration, perform multiple tasks simultaneously while working with numerous interruptions and noise.
•Ability to work independently, use good judgment and quickly make decisions based on available information.
•Applicants must have excellent verbal and written skills, the ability to use computer devices, emergency responder radio systems, telephones, and alarm and security camera monitoring systems.
•Type at a speed of not less than 40 words per minute and present an official typing certificate that meets or exceeds 40 words per minute.
•Ability to learn, interpret and apply the policies and procedures of the department and district.

Salary Grade: 35.5

Special Instructions to Applicants:

First Review of Applications:
Complete application packets will be accepted until the position is filled; but those received by 5:00 p.m. (Pacific Standard Time) on June 4, 2019 are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.
Completed application packet must include:
• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts, if applicable
• List of six (6) professional references – Listed on application form
Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.
Recruitment Status (tentative):
• Application Screening: TBD
• Interviews: TBD

Additional openings that become available prior to the end of the hiring process may also be filled from the qualified applicants.

All applicants must apply online at https://apptrkr.com/1470686. Emails will not be accepted.

As an Equal Employment Opportunity Employer, the Kern Community College District encourages candidates with diverse backgrounds to apply.

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Skills:  
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Bakersfield - California - USA
Zipcode: 93301
 
Post Date: 05/23/2019
 
Contact Information
 
Company: Kern Community College district
 
Apply Online
 


 
       

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