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Job details
 
Company: TransPerfect
Job Title: QUALITY MONITORS AND CUSTOMER SERVICE REPRESENTATIVES
Job Category: Customer Service/Support/Call Center
Job description:  
We are currently seeking bilingual Customer Service Representative (CSR) and QUALITY MONITORS fluent in English AND ONE OF THE FOLLOWING LANGUAGES:

JAPANESE
MANDARIN
CANTONESE
KOREAN
VIETNAMESE
TAGALOG
in support of the 2020 Census Questionnaire Assistance program. This role offers an exciting opportunity to make an impact in your local community. The CSR position involves answering phones in a call center environment and using scripted responses to answer questions from the public to help them fill out the Census. You will answer the phone and enter their questions into an Internet Self-Response (ISR) program that will processes the information you enter. The program will tell you how you should respond to them in their native language to help them complete their Census questionnaire. Calls must be conducted accurately, courteously, and in a timely manner. Training will be provided to you.



Minimum Requirements:
High School Diploma or GED
Ability to speak English and ONE OF THE ABOVE LANGUAGES clearly, professionally, and fluently.
6 months of customer-service experience
Low Risk Security Clearance information on how to obtain this will be provided to you
Strong written, verbal, and typing communication skills
Administrative, detail oriented, and organizational skills

POSITION LOCATED IN NEW YORK CITY AND KANSAS CITY, MISSOURI.

***PLEASE ATTACH YOUR RESUME IF INTERESTED***
Skills:  
Employment type:
  • Contract
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: NEW YORK - New York - USA
Zipcode: 10017
 
Post Date: 11/27/2019
 
Contact Information
 
Company: TransPerfect
Contact Name: TransPerfect
Contact E-mail: Send E-Mail Now
 
Apply Online
 
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