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Job details
 
Company: Marriott Hotels
Job Title: Reservation Sales Chat Specialist - San Antonio Reservations (16001VPL)
Job Category: Accounting
Job Reference: 16001VPL
Job description:  

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It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.




The San Antonio Reservations located at 17319 San Pedro Ave #400, San Antonio, TX, 78232 is currently hiring a Reservation Sales Chat Specialist.




Reservation Sales Chat Specialist
Responsibilities include: Handle all inquiries received via chat contact channels. Research and resolve guest concerns as well as concerns reported via the online channels related to reservations, rates, hotels, packages, etc. Handle multiple chat conversations simultaneously. Process all inquiries, requests, reservations in accordance with Marriott’s sales guidelines.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.





To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=16001VPL





Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com



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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.




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Skills:  
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: San Antonio - Texas - USA
Zipcode: 78232
 
Post Date: 12/27/2016
 
Contact Information
 
Company: Marriott Hotels
Contact Name: Marriott Hotels
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
 
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