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Job details
 
Company: Kern Community College district
Job Title: Systems Support Specialist I
Job Category: Customer Service/Support/Call Center
Job Reference: 1446849
Job description:  
Systems Support Specialist I

Kern Community College District

Position Number: 02789

Posting Date: 04/24/2019

Initial Screening Date: 05/08/2019

Open Until Filled: No

Position Type: Classified

Rate:

Work Week:

Minimum Salary: $4,283.06 per month

Maximum Salary: $6,051.84 per month (Maximum entry level $4,283.06 per month)

Benefits:

Our competitive benefits package includes medical, dental, and vision insurance; life insurance coverage; long-term disability insurance, and an employee assistance program (EAP ).

In addition, employees have the option to purchase:

•Flex 125
•American Fidelity Policy
•Supplemental voluntary life insurance
•403b Tax Shelter Annuity

All coverages begin on the first day of the month following the hire date. Employees are covered under the California Public Employees Retirement System (CalPERS) and are vested 100% after five years of full time service.

http://www.kccd.edu/human-resources/benefits

College/Site: Porterville College

Location: PC-Main Campus

Basic Function:

Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students.

Education and Experience:

Any combination equivalent to: Associate’s degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users.

OR

High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification.

Knowledge and Abilities:

KNOWLEDGE OF:
Hands-on hardware and software troubleshooting and repair.
Knowledge of modern enterprise level Information Technology Systems and processes.
Meaning and use of common technological terms.
Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL , QBE ), desktop publishing
Uses, capabilities, characteristics, and limitations of computer and related equipment.
Modern office procedures and methods.
Correct English usage, spelling, grammar and punctuation.
Have a working knowledge of joining and moving objects within Active Directory.

ABILITY TO:
Diagnose, troubleshoot and resolve software and hardware problems.
Conduct research into PC issues and products as required.
Develop knowledge-based information to be used by Help Desk services to solve problems.
Operate a computer, tools, components, and peripheral accessories.
Read and understand technical manuals, procedural documentation, and OEM guides.
Instruct users in the use of computer equipment and operating procedures.
Communicate effectively both orally and in writing.
Effectively prioritize and execute tasks in a high-pressure environment.
Work in a team-oriented, collaborative environment.
Establish and maintain cooperative and effective working relationships with others.

Salary Grade: 44.5

Special Instructions to Applicants:

First Review of Applications:
Complete application packets will be accepted until the position is filled; but those received by 5:00 p.m. (Pacific Standard Time) on May 8, 2019 are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point. Completed application packet must include:
• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts, if applicable
• List of six (6) professional references – Listed on application form

Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.

Recruitment Status (tentative):
• Application Screening: TBD
• Interviews: TBD

Additional openings that become available prior to the end of the hiring process may also be filled from the qualified applicants.

The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

All applicants must apply online at https://apptrkr.com/1446849. Emails will not be accepted.

As an Equal Employment Opportunity Employer, the Kern Community College District encourages candidates with diverse backgrounds to apply.

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Skills:  
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Porterville - California - USA
Zipcode: 93257
 
Post Date: 04/25/2019
 
Contact Information
 
Company: Kern Community College district
 
Apply Online
 


 
       

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