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Job details
 
Job Title: Systems Support Specialist I
Job Category: Customer Service/Support/Call Center
Job Reference: 1314395
Job description:  
Systems Support Specialist I

Kern Community College District

Position Number: 02537

Posting Date: 10/12/2018

Initial Screening Date: 11/05/2018

Open Until Filled: No

Position Type: Classified

Rate:

Work Week:

Minimum Salary: $4,283.06 per month

Maximum Salary: $6,051.84 per month (maximum entry $4,283.06)

Benefits:

Our competitive benefits package includes medical, dental, and vision insurance; life insurance coverage; long-term disability insurance, and an employee assistance program (EAP ).

In addition, employees have the option to purchase:

• Flex 125
• AFLAC Policy
• Supplemental voluntary life insurance
• 403b Tax Shelter Annuity

All coverages begin on the first day of the month following the hire date. Employees are covered under the California Public Employees Retirement System (CalPERS) and are vested 100% after five years of full time service.

College/Site: Cerro Coso College

Location: CC-Main Campus, Ridgecrest

Basic Function:

Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students.

DISTINGUISHING CHARACTERISTICS :
The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment.

Education and Experience:

Any combination equivalent to: Associate’s degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users.
OR
High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification.

Note: Degrees and credits must be from accredited institutions (Title V Section 53406). Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an evaluation service.

_Note: The screening of candidates will be conducted by a screening committee. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Knowledge and Abilities:

KNOWLEDGE AND ABILITIES OF:

• Hands-on hardware and software troubleshooting and repair.
• Knowledge of modern enterprise level Information Technology Systems and processes.
• Meaning and use of common technological terms.
• Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL , QBE ), desktop publishing
• Uses, capabilities, characteristics, and limitations of computer and related equipment.
Modern office procedures and methods.
• Correct English usage, spelling, grammar and punctuation.
• Have a working knowledge of joining and moving objects within Active Directory.

Salary Grade: 44.5

Special Instructions to Applicants:

First Review of Applications:
Complete application packets will be accepted until the position is filled; but those received by 5:00 p.m. (Pacific Standard Time) on October 26, 2018 are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point.
Completed application packet must include:

• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Supplemental Questions
• Copy of legible transcripts, if applicable
• List of six (6) professional references – Listed on application form
Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.

Recruitment Status (tentative):
• Application Screening: TBD
• Interviews: TBD

The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.

All applicants must apply online at http://apptrkr.com/1314395. Emails will not be accepted.

As an Equal Employment Opportunity Employer, the Kern Community College District encourages candidates with diverse backgrounds to apply.

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Skills:  
Employment type:
  • Full Time
Salary Range: Unspecified
Job Link: You must first register to view this information.
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Ridgecrest - California - USA
Zipcode: 93555
 
Post Date: 10/22/2018
 
Contact Information
 
Contact Name: Kern Community College district
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
 
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