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Company:
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Planned Parenthood Federation of America |
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Job Title:
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Special Projects Internship |
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Job Category:
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Internships/Volunteer |
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Job description:
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Special Project Intern
Medical Services/Customer Service Internship
Reports to: Director of Marketing & Communications
Work in the medical centers of Planned Parenthood of Western New York to support the medical staff with scheduling appointment and handling information requests. Work in seamless coordination with the Medical and Communications/Public Affairs staff. This position is an hourly paid
stipend position. Position is temporary.
Skills Required:
Compassion and outgoing personality
Ability to communicate with others, especially on the phone
Ability to work independently
Reliable transportation to and from all medical centers. Student punctuality and work location flexibility is important to this position.
Support the mission and values of Planned Parenthood
Experience with computers
Juniors and seniors in undergraduate school preferred. Graduate students will be considered based on student availability.
Responsibilities:
Answer client phone calls for medical appointments and information requests
Assist clients in understanding appointment requirements and manage client expectations for clinical services
Help create a training model/process for other interns who will participate in the customer service internship in the future
Track appointments requested and information services requested for project measurement purposes.
Other duties as assigned.
Time Commitment:
No less than 10 hours per week, Mon-Fri (some Saturdays). Prefer availability of 15 to 20 hours per week. Minimum long-time commitment of approximately six months. Must be a full time or part-time student with interest in public health education and current or past course work in the health sciences. An hourly stipend is available for students who meet above qualifications.
Locations:
Planned Parenthood of
Western New York
Administrative Offices
2697 Main Street
Buffalo
, NY
14214
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Skills:
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Employment type:
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Salary Range:
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Unspecified |
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Degree:
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Experience (year):
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0 |
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Job Location:
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West - New York - USA |
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Zipcode:
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Post Date:
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09/16/2009 |
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Company:
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Planned Parenthood Federation of America |
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